Privacy Policy
Last Updated: 10/26/2026
1. Overview
Petlovinia Corp ("Petlovinia", "we", "our") respects your privacy and is committed to protecting personal information collected through our mobile application and related services.
2. Information We Collect
We may collect the following categories of personal data.
Account Information
- Name
- Email address
- Phone number
- Home address
- Profile photo
Pet Information
Users may voluntarily provide information regarding pets including:
- Pet name
- Pet type
- Age
- Photos
- Optional health or allergy information
Location Data
With user permission, the Platform may collect:
- Device location
- GPS coordinates
Location data may be used for:
- Matching pet owners with nearby service providers
Identity Verification (Service Providers)
Pet service providers may be required to submit:
- Government identification
- Facial recognition verification
- Payment account details
Petlovinia may request additional background verification if deemed necessary.
Payment Information
Payment processing is handled by third-party providers such as:
- Stripe
- PayPal
Petlovinia does not store full credit card information.
3. Device Permissions
The application may request the following permissions:
Location
Used for service matching.
Camera
Used for uploading profile photos and identity verification.
Photo Library
Used for uploading pet photos.
Notifications
Used to provide service updates and alerts.
Background Location
Required for real-time GPS tracking of walks during a booking.
4. Data Storage and Security
Petlovinia uses cloud infrastructure including Amazon Web Services (AWS) to store and process data.
Reasonable security measures are implemented to protect user information.
However, no system can guarantee complete security.
5. Data Retention
Personal data may be retained:
- While the user account remains active
- For legal and operational purposes
- Location history for up to one year
Users may request deletion of their data.
6. Account Deletion
Users may delete their account directly within the application or request deletion by contacting:
- support@petlovinia.com
Upon request, personal data will be removed except where retention is required by law.
7. Data Sharing
Petlovinia may share information with:
- Payment processors
- Cloud infrastructure providers
- Mapping and location services
- Identity verification services
Data is shared only when necessary to operate the Platform.
8. International Users
Petlovinia services may be used in:
- United States
Users consent to the transfer of data to servers located in the United States.
9. Children's Privacy
Petlovinia is intended only for individuals 18 years of age or older.
We do not knowingly collect personal information from minors.
10. Changes to This Policy
Petlovinia may update this Privacy Policy periodically.
Users will be notified of significant changes.
11. Your Privacy Choices (Do Not Sell or Share)
Petlovinia does not sell your personal information and does not share it for cross-context behavioral advertising. We share information only as described in Section 7, to operate the Platform.
This website does not use advertising or tracking cookies.
To opt out of any sale or sharing, or to ask us to access, correct or delete your personal information, email support@petlovinia.com with the subject "Privacy request". We will not discriminate against you for making a request.
12. Contact
Petlovinia Corp
support@petlovinia.com